Privacy Policy

This policy explains what information VoiceVibe collects, why, and the choices you have. VoiceVibe is for adults aged 18 or older.

Information we collect

• Account: your email address and password (stored only as a secure hash), or your Google account name and email if you continue with Google.
• Profile: name, photo, gender, date of birth, language, city/state/pincode and a short bio — whatever you choose to add.
• Calls: who called whom, when, how long and what was charged. Calls are voice-only and are never recorded. To connect a call, audio may pass through a relay server, but it is not stored.
• Wallet and payouts: purchases, wallet transactions and withdrawals; for payouts, your UPI ID or bank details and PAN (needed for tax rules).
• Device and safety: a device identifier, IP address, notification token and app version, used to keep accounts secure, prevent fraud and deliver call alerts.
• Reports and blocks you make or receive.

How we use it

To create your account, connect calls, bill minutes and pay listeners, send call alerts and account emails (for example verification codes, payments and withdrawals), prevent abuse and fraud, provide support, and improve the app.

What other users see

Only your display name, photo, gender, city, bio and rating. Your email, phone, payout details and PAN are never shown to other users.

Service providers

We share data only as needed with providers that help run VoiceVibe: hosting, Google (sign-in, Firebase push notifications, Google Play payments and AdMob rewarded ads), Razorpay (payments), a voice relay (TURN) service, and our email provider. Ads may use your device’s advertising ID as described in Google’s policies; you can reset it or opt out of personalised ads in your phone settings.

Emails

We email you about your account, payments and withdrawals. Offer emails are optional — turn them off in Profile or with the unsubscribe link in any offer email.

Retention

We keep your data while your account is active. When you delete your account, your profile is removed or anonymised; payment and payout records are kept only as long as tax and accounting laws require.

Your choices and rights

You can view and edit your profile, turn notifications and offer emails on or off, block people, and delete your account from Profile at any time. Under India’s Digital Personal Data Protection Act, 2023 you can ask to access, correct or erase your personal data, or raise a grievance, by contacting us through Help & support.

Security

Data is sent over encrypted connections, passwords are hashed, and sensitive values such as PAN are encrypted at rest.

Changes

We may update this policy. The latest version is always available in the app and on our website.